Shipping Information

At QOALÉ, we believe that a seamless delivery experience is an essential part of our commitment to quality. Every baby carrier is shipped with care to ensure it arrives at your doorstep in perfect condition.

Delivery Times

We process orders every day except Sundays and national holidays. Your order will be shipped promptly using a trusted carrier that best suits your location and delivery needs.

• Netherlands: Delivery within 1 business day.
• Germany & Belgium: Delivery within 1–3 business days.
• Rest of the EU: Delivery within 1–5 business days.
• Worldwide: Delivery within 7–14 business days, depending on location and customs processing times.

Shipping Rates

• FREE SHIPPING FOR A LIMITED TIME!
  

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email. This allows you to follow your package every step of the way for added peace of mind.

Sustainability at Heart

At QOALÉ, we care about the planet as much as we care about your baby. That’s why we use eco-friendly packaging and partner with carriers committed to sustainable logistics practices.

Your Satisfaction is Our Priority

Should you have any questions or concerns about your delivery, our dedicated customer care team is always ready to assist. Simply reach out to us, and we’ll ensure your experience with QOALÉ is nothing short of exceptional.

Thank you for trusting us to support your babywearing journey. We look forward to delivering the comfort and quality you deserve.